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Garmin StreetPilot 2820


Carefree navigation meets hands-free communication

Garmin has long been a leader in automotive GPS technology. Now they're taking it to the next level with the StreetPilot 2820. All the powerful GPS goodness is here, plus a healthy dose of media storage for preloaded North American street maps all your MP3s, as well as Bluetooth wireless technology so you can make hands-free calls on a compatible phone. You also get XM radio compatibility, a massive points of interest (POI) database, and an audiobook player. Simply put, if you want to get the most out of your time on the road, the 2820 is the answer.



The 3D map view, combined with turn-by-turn voice prompts, make it easy to see -- and hear -- where you're headed.


A simple user interface helps you get the information you need, fast. View larger.


The 2820 puts all the travel tools you need in one place. View larger.


The unit integrates seamlessly with your Bluetooth-enabled mobile phone. View larger.


The embedded MP3 player lets you listen to your tunes wherever you roam. View larger.
Design
The 2820's front panel is dominated by a large, 3.8-inch automotive-grade, color, sunlight readable TFT display that features 454 x 240 pixel resolution. The display is touchscreen-enabled, and there's also an included wireless remote control. A built-in photo sensor adjusts the screen's brightness for light conditions automatically, so you always have the best view possible. A USB 2.0 interface makes uploading your MP3s to the 2820 a snap, and you can also send audio to the car stereo through the 3.5 mm stereo headphone/line-out plug.

With dimensions of 5.6 x 3.2 x 2.0 inches (W x H X D) and weight of just .91 pounds, the 2820 is small enough to take anywhere. It's also a great choice for motorcycle users. Meanwhile, an integrated dash mounting system provides easy adjustment and quick release. The unit contains a built-in GPS patch antenna, but an MCX-type connector offers an optional external GPS antenna connection.

Hands-free Calling
The 2820 integrates wireless technology with a microphone and speaker that lets you make hands-free calls on a compatible Bluetooth phone. Motorcyclists can connect a Bluetooth-enabled headset or helmet simultaneously with a Bluetooth phone to the StreetPilot 2820 to talk hands-free on the road or receive wireless navigation audio prompts to their destination.

In addition, you can easily look-up and dial numbers from your personalized phone book or from your phone's call history log. Don't know the phone number for your destination? Simply find and dial it from the 2820's extensive points of interest database -- including hotels, restaurants, stores, and attractions.

Navigation
The 2820 comes ready to use out of the box with preloaded maps of the entire United States, Canada, and Puerto Rico (optional maps of Europe are available, too). Simply enter a destination, and you're automatically routed with turn-by-turn voice directions that speak street names. A fingertip touch screen interface, remote control, and 2D or 3D map perspective combined with the ability to arrange destinations to minimize trip distance make navigation easy. It also accepts customized points of interest (POIs) such as school zones, safety cameras, and LPG filling stations and includes proximity alerts to warn of upcoming POIs.

Master your Commute
Monitor traffic tie-ups with the addition of an optional traffic receiver. In select metro areas, with the addition of the GTM 10 or GTM 12 FM TMC traffic sensors* or the GXM 30 XM smart antenna**, the StreetPilot 2820 notifies you of accidents, road construction, and weather-related traffic delays on the road ahead, and then offers an alternate route. Simply touch the screen icon to calculate a new route. In addition to valuable traffic information, the GXM 30 and a subscription to XM NavTraffic also provide basic weather information such as current conditions, forecasts, and Severe Weather Alerts.

XM radio, MP3s, and Audio Books
The 2820's MP3 player, audio book player and optional XM Radio keep you entertained on the road. The MP3 player allows you to browse music by artist, album, and/or song. Meanwhile, optional audio books may be purchased from audible.com, which features over 70,000 hours of audio programs. Lastly, a subscription to XM Radio along with the GXM 30 smart antenna provide over 150 plus channels of commercial-free music, sports, news, talk and entertainment programming.

* Traffic services available in select cities throughout the U.S. and Europe. Subscription required in the U.S. and Great Britain. Free public service in Continental Europe.
** Traffic information available only in select cities in the Continental U.S. where coverage exists and requires an XM NavTraffic subscription fee.

What's in the Box
StreetPilot 2820, preloaded City Navigator NT North America (full coverage), MapSource City Navigator NT DVD (full-unlock). alphanumeric remote control, external microphone, dash mount, portable non-skid mount, 12-volt power cable with external speaker, AC power adapter, USB interface cable, protective cover, owner's manual, and quick reference guide.



Customer Reviews

Average rating:

Garmin 2820 Works well with Bluetooth

I bought this item several months ago and recently took it on a motorcycle trip to New England and Canada. I managed to hook it up with Bluetooth with my helmet and my cell phone which hung on my belt. Amazingly, it worked for cell phone calls going down the road in Toronto. The only drawback is that one needs to do a "reality check" for routes it may decide on. Some routes were out of the way or no longer in existence. A bonus was looking up the weather on areas I was planning to go to.


Garmin 2820 GPS

My wife and I just returned home from a 5,351 mile trip on our motorcycle. The trip went from California into Alberta and British Columbia, Canada. This GPS worked amazingly well throughout the trip. It provided lodging information and fueling information as well as complete directions for our entire trip, which I had pre-loaded before departure. Any changes we made enroute were easily entered while on the road.

Addresses were easily found by typing the address into the 2820 and then punching "Go to". We never failed to find any address so entered. This came in handy for finding laundries and other places which weren't listed in the Garmin database.

My wife carried a back-up map. On a couple of occasions early on, she doubted the GPS and we went a different way than where the GPS wanted us to go. In the end, we found that the GPS really knew best most of the time. As our confidence in the GPS built, we used it almost exclusively.

The Bluetooth feature worked well with our cell phone allowing us to make and answer calls while riding the bike. We also had the XM Radio as well as MP3 tunes loaded on the unit. When tall mountains and trees blocked our XM signal, we simply switched to the MP3, which gave us ongoing tunes to listen to while traveling.

All in all, this is a great product!


Don't drive anywhere without one!

Overall I love this unit. I recommend it to friends and demo it in their cars when we travel. The other reviews cover a lot of the features and I agree with most of what has been said about this unit. I've extensively used two other nav systems, Hertz's and the built in one on my previous car, a Nissan 2005 Quest. I like this a lot more then either one. I have had this for 10 months now and use it almost daily. I found early on some issues and had to struggle to not complain as I learned its many amazing features. Mnay early issues were resolved by sitting with it and drilling down into new screens and features. The review below is based on many thousands of miles driven trying to either challenge it or fine tune my understanding of it. I've driven in new areas, well known areas, learned new routes, been through challenging city environments and almost featureless landscapes. If I didn't like it so much I would not have taken the time to review it at this depth. I hope it is useful. I rarely travel without it.

Size and form: Fits in my Honda Accord glove box fine. The remote is great and key to a good nav experience for me. Screen has good room for interesting info. Found out like many cars my speedometer over estimates my speed by 3 to 4 mph at any speed over 10 mph. For the size I would have liked a speaker built in, as others have noted.

Missing feature/place for improvement #1: The buttons on the unit are okay but why not a mute button? Garmin knows there will be sound coming out of it, the AUX to car stereo or the one on the power cord, plenty of room for one. No external mute anywhere either on the unit of the remote is a serious oversight.

XM and traffic: Far out! Who knew what was out there on XM! I love it! The choices are wonderful. And the traffic avoidance! WOW! On trips XM is a fabulous choice when the local radio isn't playing anything interesting. One thing I didn't know what Hawaii is not covered by XM. I drove around Maui for 10 days missing my XM radio. Signal strength varies as you reach the Pacific Coast and are in mountains like in Colorado. The XM traffic is AMAZING. Incidents pop up on the map, the voice will say "activating better route" and the recalculate function routes you around accidents, construction, etc. I've learned several new routes due to this feature and saved amazing amounts of time commuting in LA County and traveling on the weekends to nearby counties for fun. I don't feel right driving anymore with out this aid, very worthwhile, pays for itself right away in hours saved. There are two issues I have with the traffic calculations. One is the info is delayed a bit, I've encountered incidents I heard on AM radio reports that XM didn't know yet. And cleared incidents have a lag also.

Missing feature/place for improvement #2: I wish there was a recalculate feature that started from the top and regathered the traffic info, or even bypassed it. Sometimes the unit is so set on a route I have to power it off, power it back on without the XM antenna, set the destination, reattach the antenna to get it to generate a useful route that doesn't insist on a huge detour.

Maps, routing and zoom: Love the maps, rarely confused when looking at them or listening to the descriptions of where to go. Complex keep left/then immediately exit right when not listening to the audio could be better.

Missing feature/place for improvement #3: Use of telling the driver the recommended lanes to be in would be a HUGE help.

I love the auto-zoom in as I approach the turn, very well done. I wish I could set the auto-zoom out to a more focused view. A 10 to 50 mile view when on long freeways is pretty much uninteresting, I want to see the local stuff as I drive through an area. I manually hit the IN button on the remote 5 to 6 times to see a view pretty much what the freeway signs are confirming to me.

More on routing and voice announcements: It is annoying to hear every freeway interchange as I drive interrupt the XM music. After a few days I discovered a mode that just does a tone when it wants to tell me something, a huge relief. I almost sent it back based on the annoyance of the routing. If I am on a freeway and not leaving it shut up already! So, I killed the voice and can hit the SPEAK button when needed.

Route choices: Why can't this amazing machine learn my preferences and given that I ignored its directions a dozen times and always take a particular route incorporate what I do in its routing? It is tracking where I go, I see the dots of past travel. I have to put a hard avoid road or two in to get it to go the way I want it to.

Missing feature/place for improvement #4: A preference to "follow breadcrumbs" would be good, don't you think?

Avoidance ratings: Three levels of avoidance, prefer, don't avoid, avoid. What's up with that? Use a road? Yes, maybe or no. I get exasperated with it wanting me to get on every freeway anywhere near my start or end of route. It has me go on three sides of a square 5 miles each leg rather than go 5 miles on surface streets in the mode of "don't avoid" medium roads. Most of the thoroughfares in LA County it counts as medium. Say what?

Missing feature/place for improvement #5: Give me more levels of road classifications (Interstates, US routes, state routes, county routes, main streets, medium streets local streets, dirt roads, based on civil engineer classifications maybe), give me as many levels of choice (with the above, say 8). Have a default of if the travel is less than X number of miles auto-avoid any freeways, or auto-prefer other roads. Even destinations less than 2 miles away on surface streets it urges me to get on freeways.

Setting destinations: Works well for addresses. Setting an address number and street and letting it pop up with the list of cities to choose from is amazing. 50% of the time the address turns out to be unique and only one California destination fits. Works sometimes well and not others for points of interest. The classification systems for restaurants is challenged and not all that useful. I enter the city as a destination, enter the name search and click "find near destination." Clunky but it works.

PC interface: I use a lot of computers and am confident that I understand ergonomics pretty well. I have to say I am not attracted to using this as it is so, well, bad. What I have poked around in I don't see a lot of automation, it seems mostly attuned to data entry.

Missing feature/place for improvement #5: What I would love to see is a Google Maps interface that works like say you search for "Whole Foods Markets near here" and it gives you an option to populate the Garmin address book. And you could hook up the Garmin and it auto populates the Favorites. Sigh, I wish this were the case.

Signal strength: Cities sometimes confuse it as most nav systems are confused. Review your route ahead of times when you are going into high rise areas. LA is fine, few high rises. SF was laughable at times, Seattle too, with all the bounces. Sitting still it would say we were driving at different speeds as satellite signals bounced in around the buildings.

Bluetooth: Until I got my Jawbone headset I used this all the time. Now only when the `bone is out of juice do I use it.

So, I love it, overall. I am annoyed with it in places and can see where minor programming and interface or hardware changes could make this even better than the outstanding unit it is. It is SOOOO close to what I have always expected from nav systems when they were first described to me.

Good job Garmin, an "A" rating, close to "A+"!


Pretty Good GPS, Small Issues

I bought this GPS system mainly for the fact that I needed multiple point input, and it does that rather well. The program that Garmin includes is a bit rustic looking, but works well.

Before this I used Streets and Trips on a laptop, and the laptop just wasn't able to handle the road vibration, so when I say these negative things, that's what I'm comparing it to:

1. The voice on this unit grates on my brain like nails on a chalkboard, nevermind that there are far more voices to use, it just announces way too often...I'm still looking for a way to reduce the vocalization without turning off the volume entirely.

2. Related to number 1, there should be a mute button on the hardwired buttons on the front.

3. The speaker is attached to the cigarette lighter power cord, so I'm having difficulty trying to figure out how to hardwire it into my system without getting rid of the speaker.

4. USB transfers of audio books are so slow I just put them on my Rio (another unrelated mp3 player)

Pros:
1. EXCELLENT navigation and recalculation times. This thing definitely works as a GPS. The recalculation is superior to Streets and Trips IMO.

2. The night mode really does reduce stress on your eyes.

3. The included bean bag mount really works well, it doesn't slide at all!


Love It, Love It, Love It

This was a Christmas present for my daughter, who is directionally challenged and living in a city where few of the streets run true north and south (not that she understands north and south anyway.) It's fabulous, and does everything she needs it to do and more.

If she wants to find a McDonalds, it'll ask her if she wants one close to her destination or close to her current location.

This was pricey, but one of my best purchases ever.


Get the Garmin StreetPilot 2820 from Amazon.com.